Recap. Knowledge transfer is underway — painfully. Then product management asks the question tenants have been asking for six months: why not the native managed service?
Series In Production · 8
Part of In Production. Browse the series overview for every part.
Outline
- Hook: Tenant demo of the provider’s new offering vs. your vending pipeline
- Context: Honest value-add — guardrails, opinion, tenant experience, or inertia?
- Decision: Retire part of your own platform deliberately
- NZ field note: Decommissioning your own code — sequel to series two’s Petone exit
Sections to Draft
- Build / adopt / wrap decision framework
- Tenant communication when you retire a capability
- Migration plan for platform-owned services
- Steal-this checklist
Next in the Series
Part 9 — “The Three-Year Review.” What the platform cost vs. the business case, what the team would do differently, and the handoff question.
One Block · build from here
Pick one platform capability a tenant could buy natively tomorrow — and write one paragraph on why you still own it, or a date when you will not.